Thread:Brandon Rhea/@comment-5019798-20130531060458/@comment-8-20130601011453

Hi Aryavart

It's always difficult when someone seems to be in that sort of distress. When you see it, it's helpful to pass on information that will help the person in distress to get support. Wherever they are, there are support numbers which are confidential and can give the help and support they need.

If you think someone is at immediate risk, you can call your local emergency services to report what's happening. You can also encourage them to call emergency services themselves, or a crisis helpline. For people in the USA or Canada, they can call the National Suicide Prevention Lifeline on 1-800-273-TALK (8255). In the UK, the Samaritans are on 08457-90-90-90.

We always want Wikia to be a safe and enjoyable place, but anywhere on the internet can be harsh at times. If this is affecting their emotional well-being, then I would strongly suggest them taking a break from the site.

You also need to be careful to look after yourself. If this is distressing you, you may want to consider protecting yourself by stepping away from the situation. You should also consider asking for help from family or friends offline. If you are under 18, please consider talking to your parents. The helplines above are also available for friends of those in crisis, so you can call them if you need to talk things through.

You are not, and cannot be responsible for the actions of someone you don't know and can't see. But, of course, we can all try to be good internet citizens and speak up if someone seems to be in danger. Chatmods and admins need to work together to support each other and ensure that the chat is safe. Blocking those that bully is important, and chatmods and admins should support each other to make sure they are able to do this when necessary. But remember, in the end, you can only do what is best for the wiki and the users - you can't necessarily help everyone, or make chat safe for everyone. You can only do your best to be kind and reasonable - even if you have to remove someone from the chat.